Store Policies
Policies & Information
How ChocoBass.com handles your data, payments, downloads, and rights. Clear terms for every purchase.
Privacy
We collect only the information needed to deliver your purchase: the email you enter at checkout, your payment confirmation, and basic anonymous website analytics. We never sell your data, and payment details are handled exclusively by Stripe and are never stored on our servers. You can ask us to delete your data at any time by contacting us.
Terms of Service
By purchasing on ChocoBass.com you buy a personal-use digital copy of the selected track(s): you may listen, copy for your own devices, and enjoy the music, but you may not resell, redistribute, or publicly broadcast the files. All recordings remain the property of Chocolate Records Entertainment LLC and Chocolat Costa (Choco). Bookings and session services follow the terms agreed per project.
Refunds
Digital downloads are delivered instantly and are non-refundable once delivered, except where required by law or in case of a verified duplicate or failed delivery. If something went wrong with your order, contact us and we will make it right.
Digital Delivery
After payment is confirmed by our payment provider, download links are sent to the email you provided at checkout, usually within minutes. Links are private to you. If a link does not arrive, check your spam folder or contact us and we will resend it.
Licensing & Usage Rights
A standard purchase covers personal listening only. Commercial use, synchronization with video, public performance, or redistribution require a separate license. Contact us to discuss commercial licensing; we will confirm in writing which rights we can grant.
Questions or problems?
Reach Chocolat Costa (Choco) directly for anything about an order, a download, or licensing.
Contact & booking